Technical Support &  Customer Service

If you have any questions about our company, products, channels or other information, please contact our Customer Service team.


In order to improve services and work efficiency of responding support request, please kindly provide following information when submitting technical support request with detailed information, Anxin will assign the corresponding technical expert to contact you within 1 business day.

Service Commitment & Conditions

  1. Provide you with a solution within 24 hours

  2. 12-months whole product repair free of charge

  3. 3-months warranty on the whole product and a 1-year warranty on the replaced devices will be given after a paid repair outside of the warranty period.

  4. Last, Forever service and response for the product for your bought.

  1. We always are patient during the service process, never get tired of asking questions, and never get tired of answering questions. According to the requirements of consumers,  provide technical guidance on the use and other aspects. And help customers solve problems as quickly as possible during the service process.

RMA Service 

Please refer to it by

Anxin's technial staffs are available at any time to provide you with the most friendly and immediate service.